Terms of Service

Effective: 2026-05-22 · Operator: [LEGAL_ENTITY_NAME], a [ENTITY_TYPE] organized under the laws of [JURISDICTION] (registered office: [ADDRESS]) · Contact: [CONTACT_EMAIL]

1. Scope & agreement

These Terms of Service (the "Terms") form a binding contract between you (the "User", "you") and [LEGAL_ENTITY_NAME] (the "Operator", "we", "us") governing your access to and use of Aurelius, including the website at aurelius.work, the dashboard, the API, and all associated software and content (collectively, the "Service").

These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, Refund Policy, DMCA Policy, and Sub-processor List. If any of those documents conflicts with these Terms, these Terms control.

By creating an account, signing in, or sending a single message through the Service, you accept these Terms. If you do not accept any part of them, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Accounts & eligibility

2.1 Eligibility

Aurelius is an educational workspace and is open to anyone who can lawfully use it under the laws of their jurisdiction.

2.2 Approval

New accounts are created in a pending state and require administrative approval before they can access chat features. Approval is at our sole discretion. We typically respond within 24 hours but do not guarantee approval or a specific timeline.

2.3 Identity

You agree to provide accurate, current, and complete account information and to keep it up to date. You are responsible for all activity that occurs under your account. You may not share your credentials, create more than one account per person, or use another person's account.

2.4 Security

You must keep your password and any session tokens confidential and notify us immediately at [CONTACT_EMAIL] of any actual or suspected unauthorized access. You are responsible for losses arising from your failure to maintain account security, except where caused by our gross negligence or wilful misconduct.

2.5 No assignment

Accounts and credit balances are personal to you and may not be sold, transferred, or assigned without our prior written consent.

3. Acceptable use

You agree to use the Service only in compliance with these Terms, our Acceptable Use Policy, and all applicable laws. Without limiting the AUP, you specifically agree NOT to:

• Use the Service to generate, transmit, host, or distribute content that is unlawful, infringing, defamatory, harassing, threatening, hateful, fraudulent, deceptive, sexually exploitative of minors (CSAM), or otherwise harmful.
• Generate non-consensual intimate imagery (NCII) of any person, including via face-swapping or deepfake techniques applied to real individuals.
• Create or distribute malware, ransomware, spyware, phishing kits, exploits, or other malicious code.
• Use the Service for election manipulation, mass-produced political disinformation, or impersonation of public officials or candidates.
• Attempt prompt injection, jailbreaks, system-prompt extraction, model reverse-engineering, or other manipulation intended to bypass safety controls.
• Use the Service to evaluate, benchmark, train, or develop a competing AI or AI-product offering.
• Circumvent rate limits, token budgets, payment requirements, or other technical or contractual controls.
• Resell, sublicense, lease, time-share, or operate the Service on behalf of third parties without our express written consent.
• Submit content subject to categories we are not certified to handle, including PHI under HIPAA (45 C.F.R. § 160), PCI cardholder data, FERPA-protected education records, classified or export-controlled material, or other regulated data without our prior written consent.
• Use AI output to make automated decisions producing legal or similarly significant effects on individuals (employment, credit, housing, insurance, healthcare diagnosis, criminal justice, or eligibility for public benefits) without independent human review.
• Access or use the Service from any jurisdiction or by any person where doing so would violate sanctions, export controls, or other laws (see Section 19).

Aurelius transmits your prompts and attachments to Anthropic, PBC for processing. Your use of the Service is also subject to Anthropic's Usage Policy, and any violation of that policy is a violation of these Terms.

4. AI output & your responsibility

4.1 Probabilistic outputs

The Service uses large language models supplied by Anthropic. Outputs are generated probabilistically and can be inaccurate, fabricated, incomplete, biased, outdated, or otherwise wrong. This includes facts, citations, code, calculations, legal text, and medical references. The Service may produce content that appears authoritative but is not.

4.2 No professional advice

Nothing produced through the Service constitutes professional advice. AI output is not legal advice, not medical advice, not financial advice, not psychological advice, and not engineering advice for safety-critical systems. Do not rely on AI output for any of these purposes without independent professional verification. You assume the entire risk of any reliance.

4.3 Output review obligation

You are solely responsible for reviewing, verifying, and validating AI outputs before relying on, publishing, transmitting, or otherwise using them. This obligation includes verifying factual claims, checking citations against original sources, testing generated code in a sandboxed environment, and confirming that outputs do not infringe third-party rights.

4.4 IP risk in outputs

AI outputs may, despite reasonable safeguards, reproduce or substantially resemble material owned by third parties. We make no warranty that outputs are free from infringement, and you assume the risk that a downstream use of an output infringes another party's rights. Where applicable, attribute outputs as "AI-generated" before redistribution.

4.5 Outputs as your content

Subject to these Terms and applicable law, we claim no ownership of AI outputs you generate. You may use them for any lawful purpose. We may, however, be required by Anthropic's terms or by law to retain copies for limited safety, compliance, or audit purposes.

5. Payments, credits, refunds & taxes

5.1 Credit packs

Access to chat features is metered in tokens. You purchase one-off credit packs that are added to your account balance. Prices and pack sizes are displayed on the purchase page. We may change prices with at least 30 days notice; price changes apply only to packs purchased after the effective date.

5.2 Payments via Stripe

All payments are processed by Stripe, Inc. or its affiliates ("Stripe"). By making a purchase you also agree to Stripe's Consumer Services Agreement. We do not see, store, or transmit your full card number or other sensitive payment instrument data, Stripe processes those on its own servers and sends us a confirmation event.

5.3 Credits

Credits are not currency, have no cash value, do not earn interest, are not insured, are not transferable between accounts, and may only be used to access the Service. Credits do not expire while your account remains in good standing. If your account is suspended or terminated for breach, unused credits are forfeited.

5.4 Refunds

All credit-pack purchases are final and non-refundable. Credits are issued and become available for use immediately upon successful payment, and are treated as digital goods delivered and consumed at purchase. See our Refund Policy for details and for any non-waivable consumer rights that apply in your jurisdiction.

5.5 Taxes

Prices are exclusive of taxes. Where we are required by law to collect tax (sales tax, VAT, GST, or similar), the tax will be added at checkout. You are responsible for any taxes owed by you in your jurisdiction that we do not collect, including any withholding tax. You agree to provide accurate billing address information for tax-determination purposes.

5.6 Chargebacks

Filing a chargeback for a valid completed purchase is a material breach of these Terms. We reserve the right to suspend or terminate accounts that file improper chargebacks and to pursue collection of the chargebacked amount plus reasonable costs.

6. Privacy & data

Our handling of personal data is described in detail in the Privacy Policy, which is incorporated into these Terms by reference. By using the Service you acknowledge that:

• Your conversations, attachments, account profile, and payment records are stored in our database (Turso) and accessible to you and to authorized administrators.
• Your prompts and uploads are transmitted to Anthropic for processing under Anthropic's Commercial Terms. Per those terms, Anthropic does not use commercial-tier inputs to train its models.
• You may request export or deletion of your data per the procedures in the Privacy Policy. We will respond within 30 days of a verified request, subject to legal retention obligations (e.g., tax records).
• Sub-processors and any material changes thereto are disclosed at /subprocessors.html. We will provide at least 30 days advance notice via email of new sub-processors that process personal data.

7. Intellectual property

7.1 Your content

You retain ownership of the prompts, attachments, and other content you submit ("User Content"). You grant us a worldwide, non-exclusive, royalty-free, sub-licensable license to host, store, transmit, display, reproduce, modify (for technical-format purposes only), and otherwise use User Content solely to provide, secure, and improve the Service for you. This license terminates when you delete the content or your account, except to the extent we have already shared content with a sub-processor (e.g., for inference), or are required by law to retain it.

7.2 Our IP

The Service, including all software, design, brand, trademarks (including "Aurelius" and the cursive A mark), documentation, audits, and content authored by us, is owned by [LEGAL_ENTITY_NAME] or our licensors and is protected by copyright, trademark, trade-secret, and other laws. Except for the limited license to use the Service granted herein, we reserve all rights. You may not copy, modify, distribute, reverse-engineer, or create derivative works of the Service except as expressly permitted.

7.3 Trademarks

"Aurelius" and the orange-circle "A" mark are our unregistered trademarks. "Claude" is a registered trademark of Anthropic, PBC. Other product names mentioned are trademarks of their respective owners. Nothing in these Terms grants you any right to use these marks except to truthfully refer to the Service.

8. Suspension & termination

8.1 By you

You may stop using the Service at any time. To close your account, email [CONTACT_EMAIL] from the address associated with your account. Account closure is effective on completion of the deletion procedure described in the Privacy Policy, typically within 30 days of request. Unused credits at the time of voluntary closure are forfeited and not refundable.

8.2 By us

We may suspend or terminate your account, with or without notice, for: (a) material breach of these Terms; (b) violation of the AUP; (c) non-payment or improper chargeback; (d) prolonged inactivity; (e) legal compulsion; (f) operational necessity (e.g., shutting down a service tier); or (g) any other reason we determine in good faith. Where reasonable and lawful, we will provide notice and an opportunity to cure. Where suspension is necessary to prevent harm to us, other users, or third parties, we may act first and provide notice afterwards.

8.3 Effects of termination

Upon termination: (a) your access to the Service ends; (b) we may delete your account data per our deletion procedure (subject to legal retention); (c) unused credits are forfeited; (d) any outstanding fees become immediately due; (e) sections of these Terms intended to survive will survive (see Section 21.1).

9. Service modification

We may add, modify, suspend, or discontinue features of the Service at any time. We may impose, modify, or remove limits on use (rate limits, output caps, allowed file types, etc.). Changes are provided without compensation.

10. Disclaimers & warranties

The Service is provided "AS IS" and "AS AVAILABLE", with all faults and without warranty of any kind, either express or implied. To the maximum extent permitted by law, we expressly disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, currency, freedom from errors or viruses, and warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that defects will be corrected. We do not warrant that AI output will be accurate, fit for purpose, original, free from infringement, or appropriate for any particular use.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on statutory warranties; in those jurisdictions, the above exclusions apply only to the maximum extent permitted by law and you may have additional rights.

11. Limitation of liability

To the maximum extent permitted by law, in no event shall the Operator, our affiliates, our directors, officers, employees, agents, or licensors be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings, arising out of or relating to the Service, these Terms, or AI output, regardless of the legal theory (contract, tort, statute, or otherwise) and even if we have been advised of the possibility of such damages.

Our aggregate liability for all claims arising out of or relating to these Terms or the Service is limited to the greater of: (a) the amounts you paid us in the twelve (12) months preceding the event giving rise to the claim; or (b) one hundred United States dollars (US$100).

These limitations apply regardless of any failure of essential purpose of any limited remedy. They form a basis of the bargain between you and us, and the Service would not be provided to you without them. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in full.

12. Beta & preview features

From time to time we may make beta, preview, alpha, experimental, or "early-access" features available. Such features are provided "AS IS" with no warranty of any kind, may be modified or discontinued at any time, may contain bugs or errors, and may not be supported. The disclaimers in Section 10 and limitations in Section 11 apply with particular force. You agree to provide feedback if requested and acknowledge that we may use such feedback under Section 15.

13. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Operator and our affiliates, directors, officers, employees, agents, contractors, licensors, suppliers, and sub-processors from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your breach of these Terms or any incorporated policy (Privacy, AUP, Refund, DMCA);
• Your User Content, including any claim that it infringes any third-party right or violates any law;
• Your use of, or reliance on, AI output, including claims based on the inaccuracy, defamation, or infringing nature of output;
• Your violation of any third-party right, including any intellectual property, privacy, or publicity right;
• Your violation of any law, regulation, or order;
• Any access to or use of the Service through your account, whether authorized by you or not (subject to your security obligations under Section 2.4).

We may, at our option and at your expense, assume the exclusive defense and control of any matter for which you are required to indemnify us. You will cooperate with our defense of such claims. You may not settle any claim subject to this section without our prior written consent.

14. Copyright complaints (DMCA)

We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512). Our designated agent, takedown procedure, counter-notice procedure, and repeat-infringer policy are described at /dmca.html, incorporated by reference.

15. Feedback & suggestions

If you send us ideas, suggestions, feature requests, bug reports, or other feedback ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, sub-licensable, transferable license to use, modify, publish, and exploit the Feedback for any purpose, without compensation or attribution. You represent that you have the right to grant this license and that the Feedback does not contain confidential information of any third party.

16. Force majeure

We are not liable for any failure or delay in performance of our obligations under these Terms caused by events beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, riots, civil unrest, government action, embargo, labor disruption, internet or telecommunications failure, denial-of-service attacks, third-party-provider outages (including Anthropic, Stripe, Turso, Vercel, or Resend), or any other cause not reasonably foreseeable. Performance is suspended during the force majeure event and resumes promptly thereafter. Either party may terminate if the event continues for more than 30 consecutive days.

17. Dispute resolution, arbitration & class waiver

Read this section carefully. It limits your rights to litigate disputes, requires individual arbitration, and waives class-action participation, except as expressly stated.

17.1 Informal resolution first

Before initiating any formal proceeding, you agree to first attempt to resolve any dispute informally by emailing [CONTACT_EMAIL] with a clear description of the dispute and the relief you seek. We will attempt to resolve the dispute in good faith within 30 days of receipt. Most disputes can be resolved this way; this section preserves both parties' time and costs.

17.2 Binding individual arbitration

If informal resolution does not resolve the dispute within 30 days, then any dispute, claim, or controversy arising out of or relating to these Terms or the Service (other than those expressly carved out in Section 17.4) shall be resolved by binding individual arbitration administered by JAMS or the American Arbitration Association (AAA), at the claimant's election, in accordance with the applicable Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English and seated in [ARBITRATION_VENUE] (you may participate by phone or video). The arbitrator's decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

17.3 Class-action waiver

You and we each waive any right to participate in a class action, collective action, mass action, private attorney general action, or consolidated proceeding. Disputes must be brought individually. The arbitrator may not consolidate claims of more than one person and may not preside over any form of representative or class proceeding. If a court determines that this class waiver is unenforceable as to a particular claim, that claim (and only that claim) shall be severed from the arbitration and resolved in court, but Sections 17.1, 17.2, 17.4, 17.5, 18 (governing law), and 21 (miscellaneous) shall remain fully enforceable.

17.4 Carve-outs

The following are not subject to arbitration:

• Small-claims-court actions, provided the action remains in small-claims court and is not removed or appealed to a court of general jurisdiction;
• Actions for temporary or preliminary injunctive relief to protect intellectual property, trade secrets, or to enforce the AUP;
• Claims that are non-arbitrable as a matter of mandatory consumer-protection law in your jurisdiction.

17.5 30-day opt-out

You may opt out of this arbitration provision by emailing [CONTACT_EMAIL] with the subject line "ARBITRATION OPT-OUT" within 30 days of first accepting these Terms or this updated arbitration provision. Opt-out does not affect any other provision of these Terms. Without a timely opt-out, this arbitration provision is binding.

17.6 Severability of arbitration

If any portion of this Section 17 is found unenforceable, the unenforceable portion shall be severed and the remainder shall continue to apply, except as provided in Section 17.3 regarding the class waiver.

18. Governing law & venue

These Terms are governed by the laws of [JURISDICTION], excluding its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration under Section 17, exclusive venue lies in the state and federal courts located in [VENUE], and you consent to personal jurisdiction there. If you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction that grants mandatory consumer-protection rights, those mandatory rights apply notwithstanding this section.

19. Export controls, sanctions & OFAC

You represent and warrant that:

• You are not located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive United States sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine);
• You are not on, or owned 50% or more by persons on, the U.S. Treasury Department Office of Foreign Assets Control ("OFAC") Specially Designated Nationals and Blocked Persons List, the U.S. Department of Commerce Bureau of Industry and Security Denied Persons List, the Entity List, or any similar list maintained by any other government;
• You will not access or use the Service in violation of U.S. export control laws (including the Export Administration Regulations, 15 C.F.R. Parts 730–774) or applicable sanctions programs in any other jurisdiction;
• You will not use the Service to facilitate prohibited end-uses, including the design, development, or production of weapons of mass destruction or their delivery systems.

If you violate this section, we may immediately suspend or terminate your account and report to appropriate authorities.

20. Changes to these terms

We may update these Terms from time to time. The "Effective" date at the top is always current. For material changes affecting your rights or obligations, we will provide at least 30 days advance notice by email to active users and by posting a notice in the dashboard. For non-material changes (clarifications, typo fixes, link updates), we may apply changes immediately. Your continued use of the Service after the effective date of an updated version constitutes acceptance of the updated Terms. If you do not accept updated Terms, your sole remedy is to stop using the Service and request account deletion.

21. Miscellaneous

21.1 Survival

Sections 4 (AI output), 5 (payments), 6 (privacy), 7 (IP), 8.3 (effects of termination), 10 (warranty), 11 (liability), 13 (indemnity), 14 (DMCA), 17 (dispute resolution), 18 (governing law), 19 (export), and 21 (miscellaneous) survive termination of these Terms or your account.

21.2 Entire agreement

These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and us with respect to the Service and supersede all prior agreements, communications, and understandings, whether written or oral.

21.3 Severability

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall continue in full force and effect.

21.4 No waiver

Our failure or delay to enforce any provision of these Terms does not constitute a waiver of that or any other provision. Any waiver must be in writing and signed by an authorized representative of the Operator.

21.5 Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, on reasonable notice to you.

21.6 Notices

We may give you notice by email to the address on file with your account, by message in the Service, or by posting on the website. Notices are deemed given when sent. You shall give us notice by email to [CONTACT_EMAIL]; notices to us are effective on confirmed receipt.

21.7 Independent contractors

Nothing in these Terms creates an employment, agency, partnership, joint venture, fiduciary, or similar relationship between you and us.

21.8 Third-party beneficiaries

These Terms do not create any rights for, or grant any rights to, any third party, except as expressly stated. Anthropic, Stripe, Turso, Vercel, and Resend are sub-processors but not third-party beneficiaries.

21.9 Headings & construction

Headings are for convenience only and do not affect interpretation. "Including" means "including, without limitation". "Or" is inclusive (and/or). Singular includes plural and vice versa.

21.10 Counterparts & electronic acceptance

These Terms may be accepted electronically (e.g., by checking a box, clicking "Accept", or by using the Service after notice). Electronic acceptance has the same legal effect as a wet-ink signature.

21.11 Language

The authoritative version of these Terms is in English. Translations are provided for convenience only; in case of discrepancy, the English version controls.

21.12 Statute of limitations

To the extent permitted by law, any claim arising under or relating to these Terms or the Service must be brought within one (1) year of the date the claim arose; otherwise it is permanently barred.

22. Contact

Operator: [LEGAL_ENTITY_NAME]
Address: [ADDRESS]
General: [CONTACT_EMAIL]
Legal & arbitration opt-out: same address as above, subject line "LEGAL" or "ARBITRATION OPT-OUT"
Security: security@[DOMAIN]
Privacy: privacy@[DOMAIN]
DMCA: dmca@[DOMAIN]

Items shown like [THIS] must be completed by the Operator before publication. This document is a starting template prepared for general informational purposes; it is not legal advice and does not create an attorney-client relationship. Have a licensed attorney in your operating jurisdiction review and adapt this template before publishing or relying on it. Different jurisdictions have different mandatory consumer-protection rules; specific industries (healthcare, finance, education, government) impose additional requirements.